Refund policy

We will issue a REFUND of the purchased product or to do an EXCHANGE.

Products must be in new, unused condition to be exchanged or returned. You must notify us by email within 48 hours of receipt of item. Items must be received back to us within 7 days of you receiving the parcel for US and 14 days for international orders. If this item is in your possession for 72 hours after notifying us of your intention to return, we will consider it used and we will not issue you a replacement or refund.

You have 1 hours from purchasing to cancel your order. We cannot cancel any orders after this time.

Please Note: We do not ship to PO Boxes.

Customer is responsible for all shipping costs to our fulfillment center and back.

Intimates, Hosiery, Bodysuits, Swimwear, Jewelry and Pre-Order items are final sale. Sale merchandise are also not eligible for exchange or return.

Eligible returns are processed within 2 weeks of receipt. Return items must be unworn and unwashed with the tags attached. Worn/washed items, items containing stains from makeup or wear, or items missing their original tags when applicable, will be denied exchange/return and returned to you at your expense. In the rare instance any items arrive defective, they must also be returned within this time frame. You must obtain proof of postage(tracking number) just in case your order is lost on its way back to Mariono Boutique. Failure to do so may result in us not being able to process your return. We reserve the right not to credit you if you return items to us outside the terms of our Returns Policy. We reserve the right to cancel any order, at which time we will immediately notify this action by e-mail, using the details provided. We will refund all monies paid using the original method received.

If you have received an incorrect or faulty item in your order we sincerely apologize, we have strict quality assurance techniques to ensure this does not happen.

If this is the case simply send images of the incorrect/faulty items to marionoboutique@gmail.com and we will resolve the matter for you urgently.